Terms & Conditions
Welcome to RAVIA.
By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing from us.
About RAVIA
RAVIA is a luxury modest fashion brand offering refined abayas and related products through our online store.
Throughout the website, the terms “we”, “us”, and “our” refer to RAVIA. The terms “you” and “customer” refer to anyone visiting our website or placing an order.
Use of Our Website
By using this website, you agree to use it only for lawful purposes.
You must not:
- Misuse the website
- Attempt to access restricted areas
- Copy or reproduce our content without permission
- Use our website in a way that affects its security or performance
- Provide false or misleading information
Product Information
We do our best to display product details, colors, sizes, descriptions, and photos as accurately as possible.
However, slight differences may occur due to:
- Screen settings
- Lighting during photography
- Fabric reflection
- Handmade or embroidered details
- Natural differences in material texture
RAVIA reserves the right to update product details, prices, images, and availability at any time.
Pricing
All prices are displayed in the currency shown on the website.
Prices may change without prior notice.
RAVIA reserves the right to correct pricing errors. If an order is placed with an incorrect price due to a technical or human error, we may contact you to confirm the correct price or cancel the order.
Orders
Once you place an order, you will receive an order confirmation by email, SMS, or another available method.
Order confirmation does not always mean acceptance of the order. RAVIA reserves the right to cancel or refuse any order if:
- The product is unavailable
- Payment is not completed
- Information provided is incorrect
- Fraudulent activity is suspected
- There is a pricing or product error
If your order is cancelled after payment, we will arrange a refund according to our refund process.
Payment
All payments must be completed using the payment methods available at checkout.
Payment methods may include card payment, PayPal, local payment options, cash on delivery, or other methods depending on your location and our available services.
RAVIA does not store your full payment card details. Payments are processed securely through trusted payment providers.
Shipping
Shipping times and fees depend on your location and selected delivery option.
Please refer to our Shipping Policy for full details.
RAVIA is not responsible for delays caused by customs, courier issues, weather, public holidays, or circumstances outside our control.
Returns & Exchanges
Returns and exchanges are handled according to our Returns & Refunds Policy.
Please review the policy carefully before placing your order.
Customs, Duties & Taxes
For international orders, customs duties, taxes, import fees, or other charges may apply.
These charges are the responsibility of the customer unless stated otherwise.
RAVIA is not responsible for customs delays or additional fees charged by the destination country.
Intellectual Property
All content on the RAVIA website belongs to RAVIA or is used with permission.
This includes:
- Brand name
- Logo
- Product names
- Images
- Text
- Graphics
- Website design
- Collection concepts
You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.
Promotions & Offers
Promotions, discounts, and offers may be available for a limited time.
RAVIA reserves the right to modify, cancel, or refuse any promotion at any time.
Promotions cannot be applied retroactively to previous orders unless stated otherwise.
Limitation of Liability
RAVIA is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, or services.
We are not responsible for delays or failure to perform caused by events outside our reasonable control.
Privacy
Your privacy matters to us.
Please read our Privacy Policy to understand how we collect, use, and protect your information.
Changes to Terms
RAVIA may update these Terms & Conditions at any time.
Any changes will be posted on this page. Continued use of our website after changes means you accept the updated terms.
Contact Us
For any questions about these Terms & Conditions, please contact us at:
Email: [your email]
Business Name: RAVIA
Address: [your business address]